FTX.US pays crypto withdrawal blockchain fees for all tokens except for ERC20/ETH, OMNI and small BTC token withdrawals. FTX.US users will pay the blockchain fees for all ERC20/ETH, OMNI and small BTC token withdrawals.
FTX.US aims to process withdrawals promptly. Most withdrawals are processed within a few minutes. Larger withdrawals can require manual review and take up to a few hours.
Note that withdrawals of Stablecoins can be limited by their creation and redemption speeds. For larger withdrawals this can take up to 6 hours on weekdays and up to one day on weekends.
USD, USDC, TUSD, PAX, BUSD, and HUSD all count as "USD Stablecoin" balances. Depositing any of those to your FTX.US wallet will credit you 1:1 with USD Stablecoins.
You can withdraw USD Stablecoins 1:1 as any of USDC, TUSD, PAX, BUSD, and HUSD.
USDT can be deposited or withdrawn as either OMNI, ERC20, TRC20, SPL. You can find the wallet addresses at ftx.us/wallet. FTX.US will automatically detect which chain you are withdrawing USDT on based on the address you are sending it to.
FTX.US is not responsible if you send deposits or withdrawals to an incorrect address. If you are withdrawing from FTX.US to an incorrect address, there is likely nothing FTX.US can do to recover the tokens. If you deposit to an incorrect FTX.US address, we can attempt to recover it, but will charge at least $500 or 5% to do so. Note that there are no guarantees that we will recover it.
Examples of incorrect addresses include sending an ERC20 token to a different ETH address and sending OMNI USDT to your BTC address.
FTX.US does credit smart contract ETH deposits. There may be a 20 minute delay from when the deposit has 10 confirmations to when it will be credited to your account. Standard ETH blockchain transfers will be credited after 10 confirmations.
Some coins require a tag, or memo, to deposit. If you deposit one of these coins to FTX.US, you have to include the tag as well. The tag is the only way for us to know who deposited the coin, so if you don't, the coin won't be credited to your account. We can then attempt to recover it but may charge at least $500 or 5% to do so. Note that there are no guarantees that we will recover it.