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New Customer Account Set Up

As a first-time FTX.US customer, you will want to follow the steps below to create an account and get verified to trade.

1. Go to ftx.us and click "Trade now".

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2. Enter your email (twice) and a strong password:

The password must be at least 8 characters long, have at least one lowercase and one uppercase character, contain at least one number (0-9) and also contain at least one special character (!@#$%^&*).

Please check the box next to "I agree to the FTX US Terms of Service" and click "Sign up".

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3. Select your country and state if prompted. (Please note: some countries may look different than the image below). Your account is now created but unverified.

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4. Select "Individual" to begin the KYC process. (if you are looking to open an institutional account please click here).

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5. Enter the following information to complete Level 1 Identity Verification (KYC1):

1. Legal Name (matches gov. ID)
2. Date of Birth
3. Country of Residence
4. Mobile Number (once entered, click "Send Code" to verify)
5. Street Address, City, State, Country, Postal Code

Once entered, click "Submit Information" at the bottom. 

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6. Your account has successfully passed Level 1 verification. In order to finish your verification and trade with full access (KYC2), select the "Verify identity with Stripe" button.

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7. If you would like to proceed to ID and selfie verification on your current device, click "Get started". If your device does not have a webcam or you prefer to use your mobile device, click "Complete on mobile device".

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8. Select the way you wish to verify your ID and click "Next". (this tutorial presents the flow of continuing on the same device)

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9. Select the identification type you wish to use and click "Next".

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10. Select "Accept and continue" if you agree to Stripe verifying your identity using biometric technology that uses images of you and your identification, and other data sources. 

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11. You will now be prompted to upload or capture images of the front and back of your identity document.(Only a front image is needed in the case of a passport) 

12. Once you have completed your identity document verification, you will be prompted to verify yourself with a selfie. Click "Continue" to proceed. 

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13. Once you have completed your selfie verification, Click "Continue" to proceed to the last step of your account verification.


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14. Verify all of your information and filled in correctly and click "Submit Information".

Please note:
If you are from the USA, you will be prompted to enter your social security number at the bottom of the form. If you are from another country, you will be prompted to verify your phone number with a one time code. (You also have the option to submit a proof of address in lieu of phone number)

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15. Congratulations! Your account is now under review for Level 2 Identity Verification (full access). If your account is not auto-approved, please allow 1-3 business days for review and keep an eye on your email for a ticket from our KYC team. 

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If you have any questions regarding your identity verification please open a support ticket at ftx.us/support. 

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