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Welcome to FTX!

We're excited to have you here! 

In this article, we will go through the process on how to create your FTX US account and what you need to complete your individual KYC registration. Click on a tab below to get started.

  • Creating an Account on FTX US

    Step by Step Tutorial: https://youtu.be/6z4adxpp7DE 

    Follow these steps to sign up on the FTX US website.

    Step 1: Create your account

    1. Start by visiting www.ftx.us

    2. Click on "Create Account" located in the top right corner of the website

    3. Enter your email address and a secure password

    4. Agree with our Terms of Service

    5. Click on “Create Account”

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    Step 2: Begin the Individual KYC Process

    "Know Your Customer" (KYC) is a standard compliance procedure required by the legal authorities when opening an account. For a summary of the different levels of KYC, navigate to our article: Account Tiers and Limits.

    1. Enter your legal name and date of birth as stated on your government ID or passport

    2. Enter your home address

    3. Enter your phone number, click on “Get Code”, and input your 6-digit SMS verification code

    4. Enter your Social Security Number

    5. Click "Continue" to proceed to Stripe identity verification

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    Step 3: Prepare for ID and facial verification

    FTX partners with Stripe to ensure a secure identity verification process. Please note data will be stored and may be used according to the Stripe and FTX US privacy policies. 

    Stripe allows you to upload identity verification through 3 different methods:

    • Take a picture with your phone
    • Take a picture with your webcam
    • Upload a file

    Step 3.1: ID and facial verification using mobile phone

    1. Click "Get started"

    2. Click on “Complete on Mobile Device”

    3. Select a connection type to link your mobile phone to your FTX US account for KYC process

    4. On phone - Select your identification type

    5. On phone - Click on “Accept and Continue” after reading how Stripe will verify your identity

    6. You will need to take a photo of the front and back of your ID or passport, followed by 3 selfies

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    Step 3.2: ID and facial verification using computer webcam

    1. Click on “Get Started”

    2. Select a verification type for your ID

    3. Choose your ID type

    4. Click on “Accept and Continue” after reading how Stripe will verify your identity

    5. You will need to take a photo of the front and back of your ID or passport, followed by 3 selfies.

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    Step 3.3: ID and facial verification using file upload

    1. Click on “Get Started”

    2. Under - Select how to verify your ID - select “Upload a file”.

    3. Choose your ID type

    4. Click on “Accept and Continue” after reading how Stripe will verify your identity

    5. Upload a photo of the front and back of your ID or passport

    6. Take 3 selfies using your computer or your phone

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    Step 4: Click “Continue”

    Once the submission process is completed click on “Continue”. After submitting your KYC documents, verification may take from 24 hours to a week. Additional information may be requested on a case by case basis in which you will receive notification via email.

    Congratulations! Your FTX US account and individual KYC registration is now complete.

     

    If you have any questions regarding your identity verification please open a support ticket at ftx.us/support. 

  • Creating an Account on the FTX App

    To get started, follow these steps to create an account in the FTX App:

    Step 1: Create your account

    1.  On the FTX App, tap Register

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    2. Select the FTX US platform.

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    4. If you have been invited by a friend and have a referral code, tap on Enter referral code

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    5.  Agree to the FTX Terms of Service and Privacy Policy and select an option you'd like to use to register. Depending on the device you are using, you will see 2 or 3 options:

    *Click on one of the options below if you need help registering using any of those methods. 

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    • Using an email address to register

      1. Enter the email address you'd like to use for your account and create a password. Please note that the password should contain at least 8 characters with at least one number and one letter. Tap Register.

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      2. The FTX App will send an email to your address to verify that it’s your email address. Tap the Open Email App button and select the email application you typically use. 

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      3. Enter the code sent to your email. Your account will be verified at this point, and you’ll be able to sign into your account on any mobile device with your username and password to use the app features. 

      4. Next, you’ll verify your identity. Follow the prompts to complete identity verification steps below.

    • Using the Sign in with Google option

      1.  Tap Continue on the pop-up to confirm that you would like to sign in using Google.

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      2. If you are logged in to any Google product on your device, you should see your Google account/s on the screen after selecting this option.  Select the Google account you'd like to use for signing in to the FTX App.

      If the account you'd like to use is not on the list, tap on Add another account and follow the prompts.

      3. The FTX App will send an email to your address to verify that it’s your email address. Tap the Open Email App button and select the email application you typically use. 

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      4. Enter the code sent to your email. Your account will be verified at this point, and you’ll be able to sign into your account on any mobile device with your username and password to use the app features. 

      5. Next, you’ll verify your identity. Follow the prompts to complete identity verification steps below.

       

    • Using the Sign in with Apple option

      1.  Tap Continue on the Sign in with Apple page.

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      2. To ensure that you receive important emails from us, select the Share My Email option.

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      3. Select the email address you'd like to use and tap Continue.

      4.  If prompted, tap Continue with Passcode and enter your passcode.

      5. Next, you’ll verify your identity. Follow the prompts to complete identity verification steps below.

       

     

    Step 2: Begin the Individual KYC Process

    1. On the next page, enter your legal first and last name and date of birth and tap Next

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    2. You can use the search field to find your address (no PO Boxes), or tap Manually enter address instead. Tap Next

    Address.jpg

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    3. Enter your phone number and a code will be sent to you via SMS.  Enter this on the next page to verify your account.

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    Congratulations!  You have now completed the first level of verification (KYC1).  To see the features you have unlocked in this level, visit this page:  Account Limits.

    To unlock more features, complete verification by following the steps below.

     

    Step 3: Prepare for ID and facial verification

    To get full access to the features available on the FTX App, you need to complete Level 2 verification (KYC2). FTX has partnered with Stripe for a secure identity verification process.

    Here are the steps to getting fully verified:

     

    1.  Tap the ⚙️ icon at the top right corner of your FTX App.

    2.  Tap Account Limits and then on Increase Limits.

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    3.  Tap Let's Go.

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    4.  If you are a US resident, enter your SSN and tap Next.  Otherwise, tap Not a US citizen.

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    5.  If prompted, select your source of funds from the list provided.

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    5.  Prepare your government-issued ID and tap Verify Identity.

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    6. You will see Stripe's page along with a link to their Privacy Policy and webpage.  Tap on Get Started to complete Level 2 Verification on your device.  If you would like to complete verification on another device, this option is available on the same page as well.

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    7.  Select the type of ID you will be using and tap Next.  You can use any of the following government-issued IDs:

    • Driver's license
    • Passport
    • National ID

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    8. The next page contains information and a link to how Stripe verifies your identity.  Tap Accept and continue when you're ready.

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    9.  You might see prompts asking you to allow FTX and Stripe to access your camera, you will need to allow both in order to complete Level 2 Verification.

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    10.  Take a picture of the front and back parts of your ID when prompted. Make sure that the image is clear and the edges can be seen. Tap Looks good after an image of each side has been taken, or tap Try a different image if you want to retake the picture.

    11. You will be asked if you'd like to allow Stripe to use your information to improve their technology.  This is optional.

    12. After submitting the pictures of your ID, you will be asked to verify yourself with a selfie. Tap Done after your selfie has been taken.

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    If your verification is not auto-approved, please allow up to 3 days for our team to review your information. Please make sure to check your email or in-app messages while waiting for verification to complete.  Our team might send you an email or send you a message in the app if they need more information from you. 

     

    Notes:
    • You must be 18 years old to open a FTX App account.
    • Residents of the State of New York can sign up and trade stocks, but not trade or deposit crypto.

     

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