FTX.US offers bank transfers (ACH) as a reliable way to deposit and withdraw funds through your FTX.US account. Bank transfers are processed directly from your bank account into your FTX.US account. Note: Deposits or withdrawals made through ACH/Bank Transfers usually take 3-5 business days to process and may take longer.
See below for common questions related to depositing USD with ACH:
How long does it take to receive my deposit?
The average processing time is 3-5 business days. This means that once you submit your deposit, the funds will not arrive in your FTX.US account for at least 3-5 days. This process can be delayed due to bank holidays, weekends or other reasons. Please email support@ftx.us if your funds have not arrived after 5 days.
How long does it take to receive my withdrawal?
We do not currently offer Bank Transfer/ACH withdrawals.
How do I make an ACH deposit?
Please see here for a step-by-step guide on how to deposit funds from your bank account to FTX.US.
How do I make an ACH Withdrawal?
We do not currently offer Bank Transfer/ACH withdrawals.
How soon can I withdraw funds after deposit via ACH?
Due to security concerns, you are not able to withdraw funds for at least 10 days. The 10 day hold on the ACH funds are specific only to those funds. If you have additional funds that have been deposited via another method or have already cleared the 10 day threshold, those funds can be withdrawn. For example: If you have $100 worth of cleared funds on your account, then deposit $500 via ACH, you will be able to withdraw the $100 immediately but must wait 10 days to withdraw anything greater than $100. Note: We do not allow ACH withdrawals so you will need to withdraw using other payment options. See Payment Options for more information.
Are there any limits using ACH?
The maximum deposit is $5,000 per day.
What are the fees?
FTX.US does not charge any fees for ACH deposits.
The money is no longer in my bank account and also isn't in my FTX.US account?
This means that the funds are still processing. The normal 3-5 day processing time is for the transfer and clearing of funds from your bank account to our payment provider and to your FTX.US account.
Does the name on my FTX.US account need to match my bank account?
Yes (FTX.US does not allow 3rd party deposits or withdrawals). This means that the name on the bank account must match the name on your FTX.US account. Deposits or withdrawals from 3rd parties will be rejected and this will cause delays.