What is ACH?
An ACH transfer is an electronic, bank-to-bank money transfer that's processed through the Automated Clearing House Network. The ACH Network processes direct payments. Direct payments can be used by individuals, businesses and organizations to send money.
What is Plaid?
Plaid is a financial technology company that is owned by Visa. Plaid enables users to connect their bank account to allow FTX.US to request payments that will be processed by the ACH network.
How long do ACH transfers take?
ACH deposits are usually instantly credited to your FTX.US account so you are able to trade immediately.
Please note that funds deposited by ACH will be held on your FTX.US account for at least 12 days. ACH deposits take 3-5 business days to clear and we require a 7 day hold after the funds clear. This means that you will not be able to withdraw the equivalent amount of your ACH deposit for at least 12 days after initiating the deposit.
Why are the funds deposited by ACH held on the platform for 12 days?
Due to internal risk measures, we require 7 days from when the funds clear the ACH network to be able to be withdrawn.
How long do ACH withdrawals take?
ACH withdrawals can take 3-5 business days to land in your bank account.
How do I make an ACH deposit?
Please see here for a step-by-step guide on how to deposit funds from your bank account into FTX.US.
How do I make an ACH withdrawal?
Please see here for a step-by-step guide on how to withdraw funds from your FTX.US account into your bank account.
Can I link a bank account in someone else's name?
No. FTX.US users are only allowed to deposit/withdraw from bank accounts in the same name as the name on their FTX.US account.
We may request you to submit additional verification information to verify your account. Deposits or withdrawals may be delayed if you are unable to provide us with account verification information.