FTX.US offers an easy way to link your bank account and make a deposit. ACH Bank transfers are processed directly from your bank account into your FTX.US account.
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FTX.US
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Link your bank account
1. Go to www.ftx.us/wallet
2. Click on 'Deposit' on the 'USD' row
3. Click on 'Deposit via ACH'
4. Agree to the terms and click Continue
Note: You will then be redirected to Plaid to connect your bank account. You will use your banking login to connect your bank account.
5. Click on 'Continue'
6. Select your bank
7. Enter your banking credentials
8. Select the account you wish to use and then click 'Submit'
9. Confirm the information is correct and click 'Submit'
Can I delete the ACH account?
Yes, on the deposit window you can select the account and click "Delete"
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Make a deposit
1. Go to www.ftx.us/wallet
2. Click on 'Deposit' on the 'USD' row
3. Click on 'Deposit via ACH'
4. Select the bank account that you added and enter the amount that you would like to deposit. Please then click 'Deposit'. Please read the bottom of this page for important info about ACH deposits.
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FTX App
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Link your bank account
1. On the Wallet tab, tap Deposit Funds.
2. Select Bank Transfer. If this is your first time depositing via ACH, you will be asked to link your bank account. If you already have a bank account linked, you will see an option to add a new bank account on the page where you enter the amount you are depositing.
3. We use Plaid to allow you to safely link your bank account to your FTX App. On the Plaid landing page, tap Continue.
4. Search for your bank by scrolling through the list, or by typing your bank's name on the search field. You may be asked to complete a Captcha before moving on to the next page.
5. The next page will show you instructions for authenticating with your bank. Tap Continue.
6. Plaid will take you to your bank's page. Log in to your bank to complete the process. You will be taken back to your FTX App once done.
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Make a deposit
1. On the Wallet tab, tap Deposit Funds.
2. Select Bank Transfer.
If you already have a bank account linked, you will see an option to add a new bank account when you tap > beside the listed bank on the next page.
3. Enter the amount you'd like to deposit. If you have linked more than one bank account, you can select banks by tapping on the > symbol beside the bank account that is listed on this page. Tap Next.
4. You will see a note letting you know that you can trade instantly as soon as the funds have been credited to your account. However, the funds will be subject a 12 business day withdrawal hold. Tap OK to continue.
5. Your deposit summary will be shown to you. Slide the arrow to submit.
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Important ACH Info
ACH deposits aren't always early credited due to risk purposes or because of the 5k early credit limit (rolling) being reached. If that's the case, it usually takes up to 6 business days for the funds to clear through the ACH network and land in your FTX.US account. To avoid this in the future, feel free to send a wire deposit.
Please Note: ACH deposits must clear your bank and our bank (6 business days) and then are held for another 7 business days. In the case that there is a delay with the ACH system or technical issues, withdrawals will be available regardless of status on ACH deposits within 15 business days as long as those deposits have cleared your bank and our bank.
We have the right to hold your funds up to 60 days if there is any sign of unauthorized activity or fraud.
For more information regarding depositing via ACH bank transfer, please visit our ACH FAQ page.