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We'd hate to lose you, but if you're leaving, you'll need to take the steps below to close your account:


I. Withdraw all coins and funds from your account 

  1. On the Invest tab, tap on each coin that you have purchased to complete withdrawals to external wallets or exchanges. Confirm after this that all coins have safely reached their destination before proceeding to Step B below.
  2. You can also sell your coins into fiat currency (such as USD, EUR, etc.) if you prefer to withdraw to your linked bank account or by wire transfer. If you withdraw via this method, you will want to wait on continuing with the steps outlined below until the funds are safely in your account.

​​II. Request account removal

 Please contact Customer Support.

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